Samsung Electronics' Note 7 mobile phone battery burning accident has just subsided, and Apple's iPhone 6s has exploded a battery failure that causes the phone to shut down frequently. Apple said on Tuesday that the failure was more serious than expected.
According to reports, Apple said that the original mobile phone that was found to be faulty was limited to the batches that were shipped in September and October last year. It seems that the phones produced at other times have similar failures.
In this lithium battery failure, the iPhone 6s will shut down frequently. Apple has confirmed the existence of the fault before and provided a free battery replacement solution.
Apple said on Tuesday that users of a small number of mobile phones other than the above production time reported an unexpected shutdown.
Apple explained that under normal conditions, the iPhone was shut down to actively protect electronic components.
Apple said it will release a software update package next week to gather more information on this failure. In addition, Apple is also considering launching a patch package to solve this problem in future iOS versions.
Apple once again stressed that this battery failure will not pose any risk to the safety of consumers.
So far, Apple officials have not announced how many mobile phones have the above-mentioned faults. In addition to the iPhone 6s, whether there is a problem with another iPhone 6s Plus sold at the same time is still unclear.
According to reports, the root cause of this failure is a component used in the lithium battery of the mobile phone, which is stored in a "controlled external air environment" for more than the required time range.
For this failure, Apple previously announced that as long as the mobile phone within the above production time range, it will be replaced with new batteries after testing, this policy is also applicable to Chinese consumers.
In the past few months, Samsung's Note 7 mobile phone has experienced serious battery failures, a large number of mobile phones have burned and exploded, and new phones with replacements have recurred problems. In the end, Samsung announced the permanent discontinuation of the Note 7 phone, Samsung has recalled the vast majority of the Note 7 phone that has been sold. But so far, Samsung has not released a report on the cause of battery burning.
The outside world believes that Apple should be the beneficiary of the Samsung battery quality scandal, but the relevant financial report data shows that Apple's mobile phone has not become a significant beneficiary, mainly due to the shortage of supply of Apple's mobile phone, and the lack of innovation and upgrade this year. The new mobile phone is the same as last year, and consumers’ desire to buy is not strong.
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