Ma Zhengqi, deputy director of the National People's Congress and the State Administration for Industry and Commerce:
Inspecting the overlord clauses and rectifying the five major areas of the automobile, the Chongqing Evening News yesterday, the National People’s Congress and the Deputy Director of the State Administration for Industry and Commerce Ma Zhengqi said in the group delegation’s deliberation that the current government pays special attention to the protection of consumer rights and interests. The General Administration will increase efforts to investigate and deal with the Bawang clause and continue to rectify the five major complaint hotspots within two years.
The government attaches great importance to consumer rights protection Ma Zhengqi said that the government's emphasis on consumer rights can be seen from a detail. Before the first meeting of the fifth session of the China Consumers Association this year, the Prime Minister focused on the protection of consumer rights and the creation of a consumer environment. This time, the China Consumers Association has changed its term. A vice chairman of the Standing Committee of the National People's Congress personally serves as the president. The director of the State Administration for Industry and Commerce is the executive vice president, in order to better play the role of the society in regulating the market. “Consumers write letters and the president will receive and give instructions.â€
This year, Ma Zhengqi, who has increased punishment for the overlord, revealed that this year, the State Administration for Industry and Commerce will focus on investigating and dealing with the phenomenon of monopoly enterprises and overlord clauses in the society, especially the punishment of the overlord clause. It is necessary to use the platform of corporate information disclosure to give full play to social forces to strengthen supervision and allow all consumers to supervise enterprises.
Last year, the State Administration for Industry and Commerce and Alibaba PK, Ma Zhengqi is also a witness. He revealed that he usually buys online. "Online shopping is a new type of business development that has developed over the years. It is not surprising that these problems are not obvious during the development process. The general direction is good, as long as we actively promote the industry from laws and regulations. Self-discipline and increased government supervision, three-pronged approach, after several years of hard work, will develop in a good direction."
Continue to focus on rectifying the five major areas of March 15th, and the "Penalty Measures against Consumer Rights and Interests" that will be implemented that day is also a public concern. Ma Zhengqi said that this method has no reason to return or consume the quality requirements of the goods and services provided by the operators prescribed by the Consumer Law, the propaganda activities of related goods and services, the provision of goods or services by means of advance payment, and online shopping. The personal information protection, the three-package responsibility of goods and services are all specified.
From the current situation of consumer complaints, there are more than five areas: the first is household appliances including mobile phones, and the second is clothing and shoes. The online shopping is much higher than the physical store. The third is There are many complaints about decoration and decoration materials, and the rest are problems such as the three-pack of the car and complaints from the service industry. The State Administration for Industry and Commerce has proposed to use three years to rectify. It has been moved for more than a year now. This year, it will step up efforts to rectify the new consumer law.
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