"Why is the charger easy to break?" "The fast charging has no effect on the vehicle." "The battery is used with the charger or the battery is used up quickly." "How to prevent the vehicle from spontaneous combustion"... Recently, the Yangzhou City Consumers Association of Jiangsu Province and the Guangling District The Association of People, the Market Supervision Bureau of Guangling District and the directors of the self-discipline of the electric vehicle industry in the city have entered the lotus pond community to carry out special activities on electric vehicle consumption education. The lecturers of the Consumer Education Lecturer Group answered questions and puzzled the citizens one by one. Dozens of electric car dealers jointly launched a proposal to publicly promise to the public.
Release
Safety performance, battery quality, after-sales service
Hot complaints
After purchasing the electric car for only 3 months, Mr. Wang found that the battery failed frequently, not the electric charge did not go in, or the battery capacity was insufficient. There was always a fear of running out of the way on the way out, which is far from the usable time promised in the instruction manual. Ms. Wu reflected that the electric car purchased had problems during the three-pack period, and the merchants knew that the other party had closed the door and did not know where to go...
Many citizens asked questions on the spot and raised doubts. City Consumers Association introduced that from the acceptance of complaints in the urban two-level consumer association system, the quality complaints of electric vehicles have remained high in recent years. The problems reflected by consumers are mainly concentrated on: the braking performance of some electric vehicles does not meet the safety requirements; The battery quality is poor, the service life and the mileage are not up to the promise of the instruction manual; the after-sales service is not in place, and the repairs are repeated.
Interpretation
80% charger damage originated from bumps
Fast charge shortens battery life
"A lot of electric vehicle quality problems are related to improper use." Liu Zhijun, the city's consumer education lecturer and vice president of the urban electric vehicle industry self-discipline. For example, the electric car that the public Gao Ayi bought and used in 2007 is good, that is, the charger is easy to break. Liu Zhijun explained that 80% of the charger damage was damaged, and the charger should be carried with the vehicle.
“Do you often use the fast charging device on the roadside, will the battery be worn out?†Liu Zhijun said that the current in the fast charging mode is too large, and the long-term use of the fast charging method will shorten the battery life.
At the scene, Liu Zhijun on behalf of the members of the self-disciplined committee issued a “Reassuring Consumption in My Store†striving for the initiative, and publicly promised to the society “Do not sell unqualified quality, exceed the standard, fail to meet the standards or counterfeit goods; eliminate price fraud in operation†initiative.
Wake up
When charging an electric car
The electric door lock must be closed
City Consumers Association reminds the public to pay attention to the manufacturer's warranty period and after-sales service commitment when purchasing electric vehicles, request a warranty record card, make a maintenance record; pay attention to the battery date and original matching, in order to prevent the beam from changing the column; when purchasing the battery separately, To obtain a formal invoice, in order to protect the rights after a dispute.
“The battery should have a good ventilation environment when charging; the charger should be placed on the pedals, it is best not to carry it with the car; the charging time is 8 to 10 hours; the electric door lock must be closed when charging.†Chang Dairong said.
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